Supervisor - AUS
London, United Kingdom
Allied Universal are recruiting for an urban-living residential site in central London!
The site is extremely modern, compromising residential space, retail and restaurants/bars. So, we are looking for a Security Supervisor who can help secure the site to a high standard! If you have the supervisory experience, then this is the job for you!
Contract Information:
Location - London
Pay Rate - £17.18 per hour
Shift Pattern - 4 on, 4 off. Flexibility required Monday to Sunday, 7am to 7pm
SIA Required - Door Supervisor and CCTV SIA license
Experience - Over 1 year in a security supervisor role
To be considered for this role, please upload a CV!
Estate Security & Safety: Assist estate management, retail tenants, residents, and visitors in resolving anti-social behaviour, security incidents, and general operational queries.
Control Room & Monitoring: Oversee the estate CCTV system, manage electronic logs, and coordinate shift team responses. Liaising with the local Police community teams
Customer Service Stance: Maintain a professional, approachable, and proactive presence adhering to the core site ethos.
1. Shift Management & Handovers (07:00 & 19:00)
- Conduct a formal shift handover with the Night Duty Supervisor at 07:00.
- Inspect and sign equipment in/out, including radios, body-worn cameras (BWC), patrolling mobile devices/tablets, keys, utility vests, and stab-proof vests.
- Ensure all shift officers are logged in and briefed on daily priorities, patrol matrices, and ongoing site issues.
2. Control Room & Access Control Management
- Access Control Checks: Conduct morning shift physical inspections of all functional access control doors and emergency release buttons.
- Schedule Verification: Ensure door access schedules follow default configurations
- Key Control: Manage the issuance and logging of site keys using the Key Register.
- Contractor & Visitor Control: Log and issue Permits to Work (PTW) authorised by the Estate Manager prior to contractor access.
3. Site Patrols & Incident Response
- Direct and participate in structured estate patrols (Park, and Retail area patrols).
- Inspect site fittings, verify perimeter security, check gates/fire routes, and address damage, hazardous objects, or anti-social behaviour.
- Oversee Pavilion opening/closing procedures.
- Support Park Liaison officers in managing public space safety and community engagement.
4. Incident Management & Emergency Response
- Serve as first-line response for security incidents, blue-light emergency calls (Police, Fire, Ambulance), and first aid situations.
- Coordinate emergency evacuations and direct blue-light services to specific estate locations or assembly points.
- Ensure immediate logging of major and minor incidents into the Electronic Daily Occurrence Book (DOB), Incident Report forms.
- Have great Communication skills
- Be well groomed and always presented
- Supervisor experience
- Door Supervisor and CCTV SIA License
Always looking at how we can improve our own performance and how we can improve our service - delivery
- Have winning mentality
- Be able to follow instructions but also be able to make critical decisions when required
- Be good at taking ownership
- Hourly rate of £17.18 per hour
- Training, Support and Personal Development.
- 22.4 days leave per year, with the option of accruing additional days leave from overtime worked (up to a maximum of 28 days).
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme & Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
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