Custody & Transport - Supervisor

What G4S can offer you

• Paid 6-week, full-time comprehensive training program
• A great deal of variety in the role, with no two days being the same
• Uncapped $500 bonuses if you refer someone that joins G4S
• Working a 24/7 roster giving you more days off!

About the role

We manage custodial and transport operations across Justice Services in Northern Territory including Local Court and Watch Houses across the Darwin region. Our Custody and Transport Supervisors are responsible for the day to day supervision and management of our Custody and Transport Officers. You'll oversee supervision of frontline operations, including custodial management, transportation, court-related duties, and medical escorts. You'll also act as a key point of contact for clients, contractors, and other key stakeholders.

More specifically you'll be responsible for:

Operational Management and Supervision

• Oversee daily operations, including staffing, scheduling, and resource optimisation, to ensure safe, efficient, and effective service delivery under the Justice Services Contract.
• Provide direct leadership and performance management to Custody and Transport Officers, fostering a culture of compliance, continuous improvement, and safety.
• Manage operational incidents, enforce security protocols, address OHS issues, and ensure equipment/vehicle readiness to mitigate risks and maintain a secure environment.

Stakeholder and Client Management:

• Organise and coordinate external escorts as required, liaising with relevant agencies and personnel.
• Liaise with subcontractors regarding vehicle servicing, prisoner meals, computer systems, and security, ensuring service delivery aligns with operational needs

Custodial and Court Operations:

• Supervise the effective operation of court proceedings and various custodial environments, including correctional/law enforcement facilities, court holding areas, and medical facility settings.
• Ensure accurate, timely, and complete submission of all compliance documentation and operational reports by Custody and Transport Officers.

Remuneration & Roster

The role will support a 24/7 roster, providing a variety of different shift patterns across the various Justice Services.

You can earn between $87,700 - $117,500 across a 24/7 roster pattern, with hourly rates and penalties detailed below:

Weekdays - $40.56 | Nights - $46.64 | Saturdays - $60.84 | Sundays - $81.12 | Public Holidays - $101.40

What we're looking for

• Demonstrated supervision experience in a correctional, custody, or security setting.
• You hold a full and current Australian driver's licence.
• Full availability to work a 24/7 rotating roster.
• Proven experience with roster management and people management.

The recruitment process

G4S runs a staged recruitment process, running for 4-6 weeks, that includes:

• Applying online with a CV
• Phone call with a member of the Talent Acquisition team
• Attending an onsite interview in Darwin with 2 members of the G4S team
• Background checks, including a national police check, reference checks, and a medical assessment
• A SAFE NT corrections clearance - submit and receive a full clearance from Corrections and Police NT for approval to work after training

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.