Operations Manager

Main Purpose of Job

Join G4S as an Operations Manager in Southampton and you will become part of a well-trained, tight knit team providing an essential, cash transportation service to the local community. And you will also earn a great salary and excellent benefits.

G4S is the largest secure solutions company in the world and one of Britain’s top Employers. Our Cash Solutions business has expertise in cash and valuables transportation, cash processing, ATM and cash centre secure storage. As an Operations Manager in our cash transportation team, you will be at the very heart of our operation. Your primary responsibility will be to manage the resources and work processes of the department effectively and efficiently to ensure the contractual obligations to customers are achieved.  To continually monitor and improve service levels, productivity, profitability and security of the whole ATM/CIT department within Company guidelines.  Achieve results through Section Managers and staff.

Key Tasks & Responsibilities

Reporting to the General Manager, this senior management role will be responsible for the overall development, financial improvement and coordination of operational processes and functions across the site. Success will be demonstrated through systemic improvement in the site’s KPIs of service, quality, cost and budget control, and will be achieved through effective development and support of the functional departments – allowing respective managers to develop and deliver functional improvements and ensure excellence in performance and stability across the site. 

As Operations Manager, you’ll be the most senior person on site for long periods and must therefore take full responsibility for managing the team, ensuring that holidays, and all aspects of human resource management are followed. You will be expected to drive “best practice” in all areas of the business and challenge existing processes, while motivating all employees, encouraging optimum productivity. This will include developing, training, assisting and advising Section Managers as they administer company policies and procedures.

You will also be required to undertake other duties that may reasonably be assigned to you by your line manager or the business.

Person Specification

What makes a successful Operations Manager?

To perform the role successfully, you must be able to perform each essential duty satisfactorily based on the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is essential that you have experience within a cash processing/transport logistics or financial operation or a similar period of management experience within a modern manufacturing facility where processes, including Continuous Improvement/Lean Methodologies were practised. You must have: 

• Demonstrable managerial experience in an operational environment - requiring on-time, on-quality, on-cost, delivery of service, and be able to accept responsibility and make decisions appropriate to the level of the role

• Proven ability to define, measure and analyse processes, identifying improvement opportunities, and manage the project to verifiable completion

• Demonstrable experience in structured root cause problem solving within a fast paced process environment

• Line Management experience – with leadership and staff development capabilities, preferably within a unionised environment

• Excellent communication and instructional skills.

It would be helpful but not essential if you have some budgetary (P&L) capability and proficient computer skills. Ideally you have previously demonstrated proficiency in time and project management, and have some of the following:

• Experience in a cultural change, acquisition integration or cultural change environment

• Ability to assess key business metrics and situations from a senior manager’s point of view

• Experience in 'new product introduction'

• Experience of fleet maintenance/engineering contracts

• A National Road Haulage CPC holder

• Excellent knowledge of transport legislation. 

In addition to a culture that believes in promoting from within, we offer up to five weeks paid holiday and paid overtime, as well as the following benefits:

• Pension scheme

• Life assurance

• Flexible working policies

• Spark - providing 24/7 access to online GP, mental health support and virtual wellbeing

• HSF - Health Cash Plans

• Corporate perks and discounts (Perks @ Work and Home)

• Payroll Giving

• Training and Development Opportunities (inc Apprenticeships in England)

#LI-MH1

We also have some specific security criteria that you will need to meet:

• You must be able to pass a criminal record check as well as a personal credit and ID check.
• You’ll need to provide 10-year employment/unemployment/educational history that we can check and verify.
• You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure warehouse environment.

This role will be subject to a medical review, which may include a medical assessment with an occupational health practitioner. We will provide all the training and support to help you to progress as a key member of our world-class team. 

G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employee's feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.

We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us.

What do our employees say about working for G4S?

“I joined G4S because I thought it would be good for my career progression and a very interesting job.
The application and recruitment process was very easy quick, and the trainers were very helpful.
I would definitely recommend G4S to anyone looking for work.”

“The good thing about working here is that the company provides all the training they think I need so that I have the right skills for the job I do.
I’m from Hong Kong and everyone treats me like family here. Everyone is very nice and very friendly and I’m very happy here.”

“I’m excited to start something new and different with new challenges.
It’s a very male orientated role, but that doesn’t put me off and it’s definitely suitable for both males and females.
I’ve already recommended G4S to a friend of mine!”

G4S is the International business of Allied Universal, the world’s leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit g4s.com.   In the UK, the company has an extensive network of offices and more than 31,000 employees.

If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.