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Operations Manager

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Nuestros equipos de Operaciones conectan la estrategia corporativa con la ejecución de primera línea. En nuestros equipos de Operaciones, usted será el eje central de nuestra prestación de servicios. Su misión es garantizar que nuestras operaciones no solo sean eficientes, sino también ejemplares.

Ya sea gestionando un contrato específico, una planta de alto perfil o una cartera regional, usted es responsable de la seguridad de nuestro personal, la satisfacción de nuestros clientes y la rentabilidad de su unidad de negocio.

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Supervisar las actividades diarias para garantizar que cumplan con los más altos estándares de Salud, Seguridad y Medio Ambiente (HSE).

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Impulsar el rendimiento según los Indicadores Clave de Rendimiento (KPI) y los Acuerdos de Nivel de Servicio (ANS), garantizando el cumplimiento de los estándares técnicos y operativos.

Operations Manager

Rugby, Reino Unido

ID de trabajo: 10826
Categoría de trabajo: Servicios de Cuidado y Rehabilitación
Ubicación: Rugby, Reino Unido
Fecha de publicación: 22/09/2026
Fecha de cierre: 10/07/2026

OPERATIONS MANAGER


G4S Care and Rehabilitation Services

HMP Rye Hill, Willoughby, Rugby, CV23 8SZ

£47,155.08 per annum

Permanent, Full Time (40 hours per week)

Benefits: Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

HMP Rye Hill is a category 'C' training prison situated in the village of Willoughby, near Rugby in Warwickshire, holding approximately 1122 sentenced male adults.


We are looking for a full-time Operations Manager based within HMP Rye Hill.

Reporting to the Head of Function you will ensure that all residential functions are in compliance with the prison service requirements and related inspections such as HMIP.

Some of the key responsibilities are:

  • Ensure compliance with performance monitoring and KPTs in areas of responsibility, to include serious assaults, doubling, time unlocked.
  • All prison service instructions are implemented and audited to promote a safe, secure and decent environment for all prisoners and staff.
  • Implement any action plans arising from internal and external audits in a timely manner.
  • Direct line management of unit/function to include all aspects of performance management and development of strategies through bi-monthly meetings.
  • Ensure Operational Manager conducts monthly supervision with direct line reports.
  • Monitor and liaise with the unit/function Operations Manager regarding day to day issues and routines.
  • Develop direct reports through supporting FLMs through any management development programmes.
  • Attend PEC, EAT, H&S, SIM, Security & other meetings as required to ensure the residential function is represented and up to date with current practices and legislation.
  • Ensure and assist with the continual assurance with the IPF Policy, decency and basic strategy & monitor compliance.
  • Monitor and provide assurance on stock levels to ensure continued high levels of decency through the establishments is maintained.
  • Ensure effective management of unit/function staff, to include annual staff appraisals, performance management of staff and monitoring of probation periods, and staff development through progression of NVQ’S / apprenticeships and compliance with mandatory training.
  • Ensure strong working relationships with activities and offender management to promote resettlement opportunities.
  • Attend the security committee meeting as a member each month and promote security and safe working practices in areas of responsibility.
  • Actively promote and ensure compliance with safer custody and violence reduction, conducting and contributing to case conferences and encouraging family liaison.
  • Ensuring the implementation of internal and external audit reports.
  • Undertake adjudications and Duty Director Duties as required.
  • Manage the prisoner engagement agenda to ensure regular meeting are held with prisoners and all other relevant stakeholders within the establishment in order to address any actions and provide innovative and practical solutions.

You will have proven managerial experience, previous experience as a Prison Custody Officer and be fully & C&R trained. You must also have experience of ACCT and CSIP. You will have a can do attitude, along with an attention to detail. You will work collaboratively and openly whilst being a key member of the team.

You will be a dynamic and engaging individual with a good sense of humour, who shares our ethics and values and is eager to support HMP Rye Hill’s successful delivery.

In return, you can expect to be rewarded by receiving a competitive salary, holiday entitlement, life assurance, company pension, comprehensive training and career development.

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

For more information about HMP Rye Hill please visit https://hmpryehill.co.uk/

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.


G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.


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Se necesita a alguien especial para trabajar en nuestros equipos de Operaciones. Estas son algunas de las cualidades que buscamos en nuestros miembros:

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Nuestros puestos de Operaciones ofrecen una trayectoria clara para quienes desean liderar. Ofrecemos la capacitación y la mentoría necesarias para pasar de gestionar una sola sede a supervisar carteras regionales multimillonarias. Muchos de nuestros líderes sénior comenzaron su trayectoria en puestos operativos locales, lo que demuestra que, con la mentalidad adecuada, su carrera en G4S no tiene límites.

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Nuestros beneficios varían según el país y el puesto, y están diseñados para garantizar que nuestro personal tenga acceso a todo lo necesario para prosperar tanto dentro como fuera del trabajo. Esto incluye capacitación en el puesto de trabajo, oportunidades de desarrollo profesional para puestos directivos y una variedad de beneficios según la ubicación en el mundo.

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