Front Of House Officer

We are currently recruiting for an exciting opportunity to join Allied Universal as a  Front of House Officer. The role will be based at a global finance company, which is a very corporate environment.

We are looking for candidates who have previous corporate Front of House experience, who have excellent customer service skills and have over 1 year of experience in this type of role. This role will also include management of the Javelin system for day-to-day cover, so experience and knowledge of this will be preferred.

Contract Information:

Pay Rate: £16.13 per hour
Shift Pattern: Monday - Friday, 7am to 7pm
Hours per week: 60 hours per week
SIA Licences: Security Guarding or Door Supervisor, and CCTV licence
Experience: Over two years in a corporate security environment, including Front of House and CCTV environment

For your application to be considered, please upload a CV!

As a Front of House Officer your duties include:

- Acting as an ambassador for the building and always maintaining a welcoming approach and professional appearance
- Welcoming all staff and guests into the building with a genuine greeting and responding to people with a smile or reassuring gesture- Maintain excellent site knowledge of both the building and the surrounding area to effectively answer any questions from building users
- Being aware of personal responsibilities regarding the site policies and procedures
- Being observant and having a full understanding of building security WIs and EOPs to ensure the security of the building and its users
- Being familiar with the contents of the Assignment Instructions and associated procedures
- Thinking outside of the box and going that extra mile to assist occupiers and guests
- Reporting any suspicious activity, including hostile reconnaissance or suspicious items
- Detecting and deterring any threats in or around our building
- Taking direction from the management team
- Providing a world-class customer experience
- Working seamlessly with other service providers and departments
- Conducting Internal/External patrols

Our perfect worker will:

- Be aged 18 or over
- Have great communication skills 
- Be well-groomed and always presentable 
- Always looking at how we can improve our own performance and how we can improve our service - delivery 
- Have a winning mentality  
- Be able to follow instructions, but also be able to make critical decisions when required 
- Be good at taking ownership

- Training, Support and Personal Development. 
- 22.4 days leave per year, with the option of accruing additional days leave from overtime worked (up to a maximum of 28 days). 
- Workplace pension scheme  - Life assurance benefit 
- Financial support for SIA Licence & renewal 
- Contributory Healthcare Scheme & Eyecare vouchers 
- Employee Discount Schemes 
- Progression, training & development opportunities 
- Refer a friend scheme 

Job ref 1ALS (L46)

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